COVID 19 COMPANY RESPONSE AND SAFETY PROTOCOLS

You may still have some questions about our protocols and safety measures due to COVID 19 during the enjoyment of any of our activities.

We have answered some of the questions that ask us the most, if you do not find an answer, you can contact us at any time and we will gladly answer you as soon as possible.

Safety protocols in the park:

We have all safety protocols designed by the Local Ministry of Health.

You can request it to our email info@arenalecoglide.com

Disinfection of Common Areas:

In the park we disinfect the common areas several times a day with alcohol gel, Sanivir and soap and water in order to take the greatest possible precaution.

We have a table prepared with Gel Alcohol, Lysol, Spray Alcohol and Sanivir for your protection as well.

Transportation:

Our vehicles are completely disinfected before and after each service. Gel and spray alcohol is present in transport services.

Protocol for clients:

Below we list the guidelines that our clients must follow in order to enter the park and enjoy our activities.

1- Handwashing

Upon arrival at the park, all clients must wash their hands.

2- Use of Mask

The use of a mask within our facilities and during activities is mandatory. If the client does not want to wear a mask, they cannot enter the park or carry out any activity.

It is important to mention that in adventure tours the mask works better than the mask, since on the zip line the mask can come off with the wind.

3- Social Bubble

It is advisable to focus on each social bubble with the guides assigned for your group or family during the activities. Also, respect the distances of 1.8 meters regarding other people outside of your social group.

4- Equipment Handling

After each activity there are labels and special containers for the customers to strip off the equipment for subsequent disinfection.

Thank you for your cooperation!

We prepare to protect you. Your help and commitment to the application of the protocols guarantee the health of all and the operational continuity of our organization.

Thank you very much!

The Ecoglide Arenal Park Team.

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